Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We do not accept returns for personalised items unless the item has arrived damaged or defective, we will require photographic evidence of the damaged or defective item before returns or refunds are accepted.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, Please contact our customer service department and send your item to: Unit 7B, Hepworth Park, Coedcae Lane, Pontyclun, CF72 9DX, United Kingdom.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to: Unit 7B, Hepworth Park, Coedcae Lane, Pontyclun, CF72 9DX, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
Before returning anything please contact our customer services department.